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So in May last year Aileen stumped up £1,295 for membership.
It offered her “unlimited personal introductions” to men serious about finding a relationship.
Because of this it had suspended her account, even though she had not asked for this to happen.
Most people on these dating websites are just looking for a bit of fun, but I find that all a bit seedy.
Searchmate had so far suggested four – two of whom she’d already seen on rival site Plentyoffish.com, a free site, and who had both already declined to date her.
In November she received a letter from a Searchmate adviser saying that her membership was “not progressing as expected”.
Searchmate has disputed Aileen’s claims and said it had not received any correspondence from her after the letter was sent in November.
It said it made a number of attempts to call her since, but that it had not been able to reach her.
After filling in the questionnaire, the man registered for the site and was delighted with the follow-up email he received.